FAQ/Troubleshoot

What is Pure Holistik Cleaning?

A residential and commercial cleaning business based out of Chicago.

How do you set your rates?

Our rates are based on the condition of the home during the consultation. All visits going forward are FLAT RATES.

Do you conduct background checks on employee’s?

Yes. It is a requirement for all of our employees’!

Are you bonded & insured?

Yes. We carry insurance and bondage.

Do you carry worker’s compensation?

Yes. Our employees’ as well as our clients are safe should an injury arise.

Do you bring equipment and cleaning supplies?

Yes. We bring our own equipment and cleaning supplies (unless otherwise specified) on every clean.

Do you have a satisfaction guarantee?

YES. To ensure that our clients needs are met and they remain happy we are very thorough in communication during all stages.

How will you gain access to my home?

Whatever option is more comfortable for the client and cleaner.

What should I do with my pet?

We’d like to meet your pet especially if they roam the home. If the initial meet is appropriate we don’t mind if they stick around while we clean.

What services are included?

You can check out our services page here.

How long has PHC been in business?

We have been in business since 2015.

Are there contracts signed?

Yes. We believe in making sure both parties understand exactly what is to take place before, during and after a clean.

Trouble Shooting

For any issues with the site please CALL US so that we can handle the issue or fill out the form below. Thank you so much for your patience.

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